Acceptable Use Policy

Use the service lawfully # — Link to section

You are responsible for having the rights and permissions needed to store or share your content. Follow applicable law, the Terms and these rules. Private storage does not authorise unlawful activity.

Prohibited content and conduct # — Link to section

Do not use Kasai Cloud to commit, facilitate or distribute the following:

• Unlawful activity, fraud, phishing, credential theft or unauthorised access to accounts, systems or information.
• Malware distribution, malicious automation or attempts to compromise other people’s devices or services.
• Child sexual abuse material, sexual exploitation or other unlawful exploitation of people.
• Credible threats of violence or unlawful terrorism-related content or activity.
• Copyright infringement, other intellectual-property violations or distribution of content you have no right to share.
• Privacy violations, unlawful harassment or distribution of illegally obtained personal information.
• Interference with Kasai Cloud infrastructure, denial-of-service activity, excessive abusive resource consumption or attempts to bypass quotas, access restrictions or security controls.

How concerns are investigated # — Link to section

Kasai Cloud may investigate reports, security signals and legal notices. This does not mean we proactively read every private file. Content access must be limited to authorised personnel and reasonably necessary purposes described in the Privacy and Security policies. We consider the available evidence, seriousness, context and risk before taking proportionate action.

Possible actions # — Link to section

Depending on the circumstances, we may warn the user, restrict sharing, remove unlawful publicly shared material, suspend functionality, suspend an account or terminate it. We may preserve relevant information or report a matter when legally required. Urgent safety or security risks can require immediate action. Where safe and legally permitted, we explain the action and how to request review through the abuse contact.

Report abuse or request review # — Link to section

Include the relevant public link or identifier, a clear explanation, the rights or safety concern involved and a way to contact you. Do not send illegal material itself, unnecessary personal information, passwords or device credentials. For a copyright complaint, identify the work and why you are entitled to report it. Good-faith reports are assessed on their substance; a report is not proof of wrongdoing. For an immediate threat to life, contact the appropriate emergency services.